Weekly Update: AI Travel Testing (14-18 Sept)
This week: putting an AI travel assistant through real tests, growing a local news site's business coverage, and smoothing out automation glitches.
Read article
Author
Peter
Most Recruiters Never Check Whether Their Job Ads Actually Work
Recruitment agencies often know which job boards feel busy. Fewer know which ads actually led to useful applications, interviews and placements. A role goes live across several boards…
Read article
Stop Losing Billable Hours to Enquiries You Were Always Going to Turn Down
Not every new enquiry is a good enquiry. For solicitors, accountants and other professional firms, the intake problem is familiar. A message arrives through the website or into…
Read article
Your Client Feedback Is Already Telling You What’s Wrong
Most professional firms ask for client feedback. Far fewer make proper use of it. A consultancy, agency or advisory firm might send a satisfaction survey after each project,…
Read article
What AI can do before you start work in the morning
Most business owners do not need AI to be dramatic. They need it to remove some of the friction from the working day. Not the sort of friction…
Read article
AI Maintenance Triage for Lettings Agencies: Standardise Urgency Without Removing Human Judgement
Lettings and property management agencies deal with a constant stream of maintenance requests. A tenant reports a boiler fault. Another sends a photo of damp. Someone else calls…
Read article
Weekly Update: Sports Section & AI Automation
This week: building an automated sports section for a local news site, tidying up my own site, and what business owners really want from local news.
Read article
AI for Solicitors: Draft Court Bundles and Deadline Tracking Without Losing Control
For many smaller litigation and family law practices, court bundle preparation is one of those jobs that is both highly important and deeply unrewarding. Before a hearing, someone…
Read article
AI should save time, not create more work
AI is meant to make work easier. That sounds obvious, but it is where many business AI projects quietly go wrong. A new tool gets introduced. A few…
Read article
The quiet cost of auto-renewal across multi-site SMEs
If your business runs more than one site, small renewal dates can quietly become expensive. A single office energy contract is easy enough to keep an eye on.…
Read article