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Answer ‘where is my order?’ messages automatically

Order status questions are matched to the order and courier tracking, and the customer gets an accurate update straight away. Frees you from the most repetitive ecommerce question.

Automation Some setup
Time saved
2-5 hrs/week
Tools you could use
Shopify, Gorgias, n8n, ChatGPT
Good for
Customer service
Industries
Retail & shops, Ecommerce

How it works

A workflow (Zapier, Make, n8n) that runs AI for you on a trigger.

Customer email mentions an order → find order by email or number → fetch courier status → AI writes a short, accurate update → sends it, or flags to you if the parcel looks lost.

Want to see this built?

The most wanted ideas get built first, with a walkthrough you can copy.

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Want this working in your business?

I can set it up around the tools you already use — or help you pick the right first project. Short call, no jargon, no obligation.