Recruiters spend a lot of time getting roles live. The advert goes on the agency website, LinkedIn, job boards, niche sites and sometimes paid channels. Then the focus…
Read articleMost consultancies and agencies already ask clients for feedback. The problem is not usually collecting it. The problem is reading it properly. A partner sends out an NPS…
Read articleAI should earn its place in your business. That sounds obvious, but it is easy to forget when a new tool looks impressive. A chatbot that writes quickly,…
Read articleEvery growing consultancy or agency has a few processes that “only Sarah knows”. It might be how a particular client report is compiled, which checks happen before an…
Read articleThis week: putting an AI travel assistant through real tests, growing a local news site's business coverage, and smoothing out automation glitches.
Read articleRecruitment agencies often know which job boards feel busy. Fewer know which ads actually led to useful applications, interviews and placements. A role goes live across several boards…
Read articleNot every new enquiry is a good enquiry. For solicitors, accountants and other professional firms, the intake problem is familiar. A message arrives through the website or into…
Read articleMost professional firms ask for client feedback. Far fewer make proper use of it. A consultancy, agency or advisory firm might send a satisfaction survey after each project,…
Read articleMost business owners do not need AI to be dramatic. They need it to remove some of the friction from the working day. Not the sort of friction…
Read articleLettings and property management agencies deal with a constant stream of maintenance requests. A tenant reports a boiler fault. Another sends a photo of damp. Someone else calls…
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